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This Privacy Policy explains how Plates and Plans collects, uses, and shares your personal information when you use the Plates and Plans mobile application and related services. "You" refers to any user of the services, including app users, customers, or individuals whose information we collect. Please read this Privacy Policy carefully.
We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal obligations. When we do, we will update the "Last updated" date above and make the revised policy available within the app or through our official channels.
We collect personal information to provide, operate, and improve the services. This includes:
Information you provide directly: name and email address, account login details such as username and password, subscription and purchase information, customer support messages or feedback, and any information you choose to submit through the app.
Information collected automatically: when you use the app, we may automatically collect device information, IP address and general location data, app usage data, and diagnostic and performance data using cookies, SDKs, and similar tracking tools.
Information from third parties: we may receive information from app store platforms, payment processors, analytics providers, and customer support tools, all handled according to this Privacy Policy.
You may choose not to provide certain information, but this may limit your ability to access some features.
Providing the services: creating and managing your account, processing payments and subscriptions, delivering app functionality, and sending service-related notifications.
Marketing and communications: with your consent where required, we may send product updates, feature announcements, and promotional communications. You can opt out through in-app settings or email unsubscribe links.
Security and fraud prevention: we use personal information to detect, prevent, and investigate fraudulent activity and protect user accounts.
Service improvement: usage data is analysed to improve app performance, features, and user experience.
We may share personal information: with service providers who support app functionality, analytics, payments, and customer support; with marketing partners, where permitted by law and your preferences; when required by law, legal process, or to protect rights and safety; and in connection with a business transaction such as a merger or acquisition.
We do not sell sensitive personal information or use it to infer personal characteristics.
Limited data may be shared with advertising and analytics partners to measure app performance, improve marketing effectiveness, and deliver relevant content. You can manage tracking preferences through your device settings or applicable opt-out mechanisms, such as Global Privacy Control where supported.
The app may contain links or integrations with third-party services. We are not responsible for their privacy practices and encourage you to review their policies before use.
The services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can delete it.
We take reasonable measures to protect your information, but no system is completely secure. Information is retained only as long as necessary to provide the services, meet legal obligations, resolve disputes, or enforce agreements.
Depending on your location, you may have the right to access your personal information, request deletion or correction, request data portability, opt out of certain data processing or advertising, withdraw consent where applicable, and restrict or object to processing. You can exercise these rights by contacting us using the details below. We may need to verify your identity before responding.
If you have concerns about how your information is handled, you may contact us or lodge a complaint with your local data protection authority.
Your information may be processed outside your country of residence. Where required, we use approved safeguards such as Standard Contractual Clauses to protect your data.
Email: platesandplans@gmail.com
Address: 110 Bronte Road, 105, Bondi Junction, NSW 2022, Australia
Plates and Plans is the data controller of your personal information unless stated otherwise.